MRR eBlood Bank aims to provide contact details to blood patients instantly via Viber. It's been couple of months Viber introduced Public Accounts. Business, brands, groups, celebrities, media, online portals, organizations and so on can have their Viber Public Account.
Usually, Viber Public Account is one way communication. But when the Chatbot is configured, Public Account followers shall be able to interact as both way communication.
Who may require blood at which time, no one can predict it. Everyday on different social medias, we can find people asking for blood. And when it comes about MRR, we'll find more than 10 people asking for blood in a day.
With the aim no patient shall die due to lack of blood, MRR initiated different campaigns including blood database collection and blood donation program. And as a result, MRR Blood Database is now expanding with Chatbot where you can message and you'll get automatic instant reply from Chatbot. You just need to interact with Chatbot by sending a message on "MRR eBlood Bank" Viber Public Account. Once you begin conversation with Chatbot, you'll be asked to choose blood group. After the blood group is chosen, you shall be provided with a link and QR Code to download PDF Listing of potential blood donors which are collected from MRR via Google Forms. The PDF Listing consists of name, contact details and address of blood donors.
In case of Nepal, most people use Viber so you can follow MRR eBlood Bank on Public Account so that you can get appropriate blood when required. While interacting with Chatbot, you don't need to bother downloading any apps from Google Play Store or Apple App Store. With the installed Viber app on your smartphone, you can get potential blood donors so why should you bother downloading apps?
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